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New To Rushmore?
Did your loan recently move to Rushmore? Here’s what you should understand.
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CUSTOMER HELP AND TOOLS
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home loan help choices.
Loan Payment Alternatives
Pay on the web, by phone, automobile draft, instantly mail, and lots of alternative methods. Discover more.
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Got Concerns? We’ve Got responses.
What goes on now?
Whenever can I get my information package from Rushmore? 2>
Do any regards to my loan change whenever my loan transfers?
Generally, the regards to your loan will likely not alter being a total results of a transfer of servicing. Rushmore will honor the regards to your loan which were in position along with your previous servicer, including any current repayment plan or mortgage loan modification to that you simply consented together with your previous servicer. Contact Customer Care toll-free at 888-504-6700 Monday – Friday 8:00AM – 6:00PM CST when you have concerns.
In case your loan is owned by Fannie Mae or Freddie Mac, you might achieve customer support for the loan by calling, toll-free, (888) 616-5400, Monday – Friday 8:00AM – 6:00PM CST.
Will my loan again be transferred? You are able that in the foreseeable future, your loan might be utilized in another servicer.
That decision shall be made because of the dog owner of one’s loan. In the event that servicing of the loan is moved once more, you will get written notification.
Exactly just exactly How so when do we make my homeloan payment to Rushmore Loan Management?
What are the results towards the automated repayment we had with my previous servicer?
To discover if for example the automated payment per month will move to Rushmore, please check out the transfer realize that had been sent by the prior servicer. The notice will suggest if for example the payment that is automatic will transmitted.
Automated Payment Not Moving:
In the event your automated monthly obligations aren’t moving to Rushmore, once you’ve your brand-new loan quantity, you’ll setup payment that is automatic as soon as you register.
Automated Payment Transferring:
In the event the automatic payment that is monthly used in Rushmore by the prior servicer please take note your automated payment per month may not be modified online. Us a call toll-free at 888-504-6700 Monday – Friday 8:00AM – 6:00PM CST and we can make those changes over the phone if you need to modify your automatic payment, simply give.
I delivered my payment to my past servicer. Will my payment be forwarded?
Yes. Your past servicer will ahead any re payment they get to Rushmore within sixty (60) days after your loan is transported, and we’ll credit it to your loan. Following the sixty (60) times, this solution may not any longer be provided and any payment delivered to your previous servicer can be came back to you.
If my loan ended up being moved from Rushmore and I also deliver my re payment to you personally, will my payment be forwarded to my brand brand brand new servicer?
Yes. In case your loan had been transported from Rushmore, Rushmore will forward any payments received within sixty (60) times after the date that is effective of transfer to the new servicer. Following the sixty (60) times, this solution may no further be supplied and any repayment gotten by Rushmore can be came back to you.
My home loan simply used in Rushmore; do i have to contact my insurance carrier?
While your servicer that is prior will your insurance company regarding the transfer, it really is strongly suggested which you confirm your provider happens to be precisely notified. In the case they did not accept notification, please pose a question to your insurance company to improve the mortgagee clause to: Rushmore Loan Management Services LLC, its successors and/or assigns ATIMA PO Box 692409 San Antonio, TX 78269-2409 Note: Please make sure that your Rushmore loan number is roofed on any insurance coverage documents provided for Rushmore.
Whenever will my year-end 1098 Mortgage Interest declaration be mailed?
Rushmore is needed to mail the yearly statement that is year-end you by January 31st of each and every 12 months.
Just how can a copy is obtained by me of my 1098 interest declaration?
On our web site on the “Year End Statement” tab if you lost your 1098 interest statement, or need an additional copy at a later date, you may access it. It’s also possible to phone customer support toll-free at 888-504-6700 Monday – Friday 8:00AM – 6:00PM CST.
You will find multiple homeowners from the loan, you only have reported the interest under one Social Security quantity. Why didn’t you report under both Social safety figures?
Rushmore reports interest beneath the primary mortgagor’s Social Security quantity. Rushmore will not figure out how the attention is advertised on your own taxation return. You need to look for some help from a tax expert to ensure you may be claiming the amount that is correct. Rushmore is certainly not law practice or income tax advisor, and will not offer taxation advice.
The 1098 statement that is year-end received ended up being reported during my ex-spouse’s title and Social safety quantity. Can you correct it to mirror my name and Social safety quantity?
Rushmore states interest underneath the primary Social Security that is mortgagor’s quantity. Rushmore will not decide how the attention is reported on your own taxation return. Any documents that are legal have actually should reflect who has got the proper to claim the attention compensated. You ought to look for the assistance of a tax expert to ensure you may be claiming the correct quantity. Rushmore is certainly not lawyer or taxation consultant, and will not offer income tax advice.